Dave Zickar has been the owner of Brass Key Lounge for five and a half years but has over 29 years of experience in the industry. Dave makes customers feel special by smiling and greeting them by name. As a business owner, he recognizes the importance of positive customer interactions and providing a unique and memorable experience for his patrons. He says that the addition of the yearbooks has been very valuable to his business and when customers start “looking through yearbooks and start reminiscing about old times they always stay longer, drink more and gamble more.”
Do you know an Accel location that stands above the rest? Let us know in the comments below and maybe we will feature them in an upcoming AE Player Insider blog!